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Logistics

Shipping & Handling

Packaging and delivery are treated as an extension of the work—protected, documented, and prepared for local or international transit.

Read FAQs

SHIPPING & HANDLING

We ship worldwide from Virginia, USA. Each artwork is handled as a one-of-a-kind object and prepared with care, intention, and protective packaging designed for safe travel and long-term storage.

Processing & Dispatch Timing

Because each piece has its own conditions, shipping timelines vary slightly by work type:

Shipping and Handling

  • In-stock original works ship via FedEx, UPS, or USPS within 5 business days. Shipping and Handling
  • Freight / white glove / special delivery timelines depend on the third-party carrier’s schedule. Shipping and Handling
  • Custom works and series-based orders follow the timeline confirmed during fulfillment planning. Shipping and Handling

If your work requires special arrangements, we will coordinate directly and stay in contact throughout.

Delivery Estimates & Carrier Delays

Delivery windows are estimates and may vary by location. We are not responsible for delays caused by shipping carriers, customs clearance, or other factors outside our control.

International Orders (Customs + Duties)

International collectors are welcome. Any import duties, taxes, or customs fees assessed by the destination country are the responsibility of the buyer. Customs timelines can vary and may impact delivery speed.

Packaging Standard

Each piece is packed to its unique dimensions and material requirements, with layered protection suitable for transit and storage. If you are acquiring a heavier work, we may recommend signature confirmation or additional carrier safeguards.

Questions Before You Purchase

If you would like guidance on shipping to your region, storage best practices, or delivery options, please reach out via the Contact page.

RETURNS & EXCHANGES

Because these works are one-of-a-kind and handled with care, please review the following before purchase:

  • You may request to cancel within 12 hours of purchase for a full refund. Shipping and Handling
  • Custom or personalized orders cannot be canceled once proof is approved and production has started. Shipping and Handling
  • If a cancellation request is not confirmed within the 12-hour window, the sale is considered final.

If your order arrives damaged, contact us immediately with photos of the packaging and the artwork so we can assist.

A note on the practice

If you’d like to understand the work beyond logistics, you can read the Practice Context.